Divine Sports manufacturing facility and factory operations are based in Pakistan. We manufacture and supply sports equipment to B2B customers in the United Arab Emirates, Germany and international markets.

This Shipping & Delivery Policy explains the general shipping and delivery terms applicable to business enquiries and orders placed with Divine Sports.

1. B2B Orders and Delivery

We primarily supply sports equipment to business customers, including sports brands, distributors, wholesalers, clubs and other commercial organisations.

As our factory is located in Pakistan, production and order processing are carried out based on the agreed product requirements and commercial terms.

Shipping and delivery arrangements may vary depending on the product, order quantity, customisation requirements and destination country.

Delivery terms will be discussed and agreed with the customer before the order is confirmed.

2. Order Processing and Production

Production and order processing timelines may vary depending on the product and order requirements.

Customised products may require additional time for artwork approval, branding, packaging and production at our Pakistan-based factory.

Any estimated production or delivery timeline provided by us is an estimate and may be affected by production requirements, shipping schedules or circumstances beyond our reasonable control.

3. International Shipping

We supply products manufactured in Pakistan to customers in the UAE, Germany and other international markets.

Shipping arrangements may be organised according to the agreed commercial terms for the order.

Depending on the destination and agreed terms, customers may be responsible for applicable customs duties, import charges, taxes or other destination-related fees.

4. Delivery Information

Customers are responsible for providing accurate delivery and business information required for shipment.

Any delay caused by incorrect or incomplete delivery information may affect the delivery schedule.

Delivery times may also be affected by customs clearance, shipping delays, port restrictions or other circumstances outside our control.

5. Shipment Delays

We make reasonable efforts to support timely delivery. However, we are not responsible for delays caused by circumstances beyond our reasonable control, including shipping disruptions, customs procedures, port delays, natural events or other external factors.

6. Damaged or Incorrect Shipments

Customers should inspect shipments upon receipt where reasonably possible.

If a customer identifies a significant issue with a shipment or product, they should contact us with relevant details and supporting information so the matter can be reviewed.

Any resolution will be considered based on the agreed order specifications and commercial terms.

7. Changes to This Policy

We may update this Shipping & Delivery Policy from time to time.

Any changes will be posted on this page with a revised Last Updated date.

8. Contact Us

For questions regarding shipping or delivery, please contact us.