Who we are

Our website address is: https://divinesports.ae/

At Divine Sports, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or contact us regarding our sports equipment manufacturing and supply services.

Our website is intended primarily for business-to-business (B2B) customers, including sports brands, distributors, wholesalers, clubs and other commercial organisations.

1. Information We Collect

We may collect personal and business information that you voluntarily provide to us through our website, contact forms, Get a Quote forms or other communication channels.

This may include:

• Full name

• Company name

• Business email address

• Phone or WhatsApp number

• Country or business location

• Product requirements

• Estimated order quantity

• Branding or packaging requirements

• Any other information you provide in your enquiry or message

We may also collect limited technical information, such as your IP address, browser type, device information and website usage data, where applicable.

2. How We Use Your Information

We use the information collected to:

• Respond to business enquiries and quote requests

• Understand your sports equipment requirements

• Prepare and provide quotations

• Communicate with you regarding products, manufacturing and supply enquiries

• Discuss custom branding and packaging requirements

• Improve our website and services

• Maintain website security and prevent misuse

• Comply with applicable legal and regulatory obligations

We only use your information for legitimate business and operational purposes related to your enquiry or our services.

3. B2B Enquiries and Business Communication

When you submit an enquiry or request a quotation, your information may be used by our authorised team members to review your requirements and contact you regarding your business enquiry.

We do not sell your personal information to third parties.

4. Data Sharing

We may share information only where reasonably necessary to operate our business, respond to your enquiry, provide requested services or comply with applicable legal obligations.

Where third-party service providers are used for website hosting, communication, analytics or technical support, they may process information on our behalf as required to provide their services.

We do not sell, rent or trade personal information for commercial purposes.

5. International Business Enquiries

As a B2B sports equipment manufacturer and supplier serving customers and markets internationally, information may be processed or accessed in different countries where necessary for business operations, communication or service delivery.

We take reasonable steps to protect personal information and handle it in accordance with applicable data protection requirements.

6. Data Security

We take reasonable technical and organisational measures to protect the information we collect from unauthorised access, misuse, loss or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and support website performance.

You may be able to control or manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to manage business enquiries, maintain business records or comply with applicable legal obligations.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access to, correction of or other action regarding your personal data.

If you have a question or request regarding your personal information, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.